If the product has been used we reserve the right to charge a 10% restocking fee.Should you have any questions regarding this product, please feel free to get in touch with our friendly Customer Experience Team on Live Chat or contact us here.Please note we do not refund shipping costs. Enjoy the flexibility of our 30-day free returns policy! Simply pack the item, with its original packaging and tags, back to us and we'll offer you a full product refund.We're sure you'll love your product so much you won't want to return them, however if you get the product and feel it's just not for you, all of our products are backed up by a 30-day free return period.